WEBSITE TERMS AND CONDITIONS
Effective Date: 9/1/2026
Last Updated: 9/1/2026
These Terms & Conditions (“Terms”) govern your use of the StorMor website, online services, and self service storage facilities operated or managed by StorMor (“StorMor,” “we,” “us,” or “our”). By accessing our website, creating an account, reserving or renting a storage unit, or otherwise using our services, you agree to these Terms.
These Terms should be read together with the applicable storage rental agreement, facility rules, privacy policy, and any other terms presented to you when you rent a storage unit.
1. Storage Rentals
StorMor provides self-service storage space for the storage of personal property. A storage rental is established through a rental agreement between StorMor and the customer (“Occupant”).
Your storage rental is subject to the specific terms of your rental agreement, including the applicable unit, rental rate, fees, payment terms, access rules, and other facility requirements.
If these Terms conflict with a signed rental agreement or applicable law, the rental agreement and applicable law will control to the extent of the conflict.
2. Eligibility
You must provide accurate and complete information when renting a storage unit or creating an online account.
You represent that:
- You are legally capable of entering into a binding agreement.
- The information you provide to StorMor is accurate and current.
- You have the legal right to store the property placed in your storage unit.
- You will comply with all applicable federal, state, and local laws.
StorMor may refuse or terminate a rental to the extent permitted by law.
3. Rent and Payment
Rent and other charges are due according to the applicable rental agreement.
You authorize StorMor and its authorized payment processors to charge your selected payment method for amounts due under your rental agreement, including rent, applicable fees, late charges, and other authorized charges.
You are responsible for keeping your payment information current.
Failure to make required payments may constitute a default under your rental agreement and applicable North Dakota law.
4. Late Payments and Default
If you fail to pay rent or otherwise fail to perform an obligation under your rental agreement, you may be considered in default.
North Dakota law provides specific rights and remedies to owners of self-service storage facilities following an occupant’s default. These may include denial of access to the storage space and enforcement of the owner’s lien against property stored in the unit.
To the extent permitted by North Dakota law and the applicable rental agreement, StorMor may assess applicable late fees and other charges.
North Dakota law currently permits a self-service storage facility owner to charge a late fee of $20 or 20% of a delinquent monthly rent payment, whichever is greater, for each delinquent payment of rent, fees, or other charges due under the rental agreement.
5. Storage Facility Lien
To the extent provided by North Dakota law, StorMor has a lien on personal property stored under a rental agreement for rent, labor, late fees, other charges, and reasonable expenses incurred in the sale or other disposition of property.
The lien and its enforcement are subject to North Dakota Century Code Chapter 35-33 and other applicable law.
If an occupant defaults, StorMor may exercise the rights available under applicable law, which may include denying access to the storage space and selling property stored in the space following the legally required procedures.
6. Sale or Disposal of Property Following Default
If an occupant defaults, StorMor may enforce its statutory lien in accordance with applicable North Dakota law.
Any notice, waiting period, sale, disposal, or distribution of proceeds will be conducted in accordance with applicable law.
North Dakota law permits the sale of property stored in a self-service storage space following default and permits the property to be sold as a unit or in parcels. Property offered for sale but remaining unsold may be disposed of as permitted by law.
Nothing in these Terms is intended to waive or modify any statutory notice or procedural requirement that cannot legally be waived.
7. Customer Responsibility for Stored Property
You are solely responsible for the property you place in your storage unit.
Unless otherwise provided in your rental agreement or required by law, you are responsible for the care, custody, and control of property stored in your unit.
North Dakota law specifically provides that, unless the rental agreement provides otherwise, the occupant remains responsible for the care, custody, and control of property stored in the unit until a sale under the applicable lien statute.
You should independently insure your belongings against loss or damage as appropriate.
8. Prohibited Property
You may not store any property that is illegal, hazardous, dangerous, stolen, or otherwise prohibited by the rental agreement or facility rules.
Unless expressly permitted by StorMor in writing and allowed by law, prohibited items include:
- Flammable or explosive materials.
- Hazardous or toxic substances.
- Illegal drugs or controlled substances.
- Stolen property.
- Perishable food or other materials likely to spoil or attract pests.
- Property that creates an unreasonable risk to people or property.
- Property prohibited by federal, state, or local law.
- Any other property prohibited by the applicable rental agreement or facility rules.
You are responsible for any damage, loss, expense, or liability resulting from prohibited property you store.
9. Illegal Activity
You may not use a StorMor storage unit or facility for any illegal purpose.
You may not use a storage unit for habitation, sleeping, conducting a business that is prohibited by the facility rules, or any other use not expressly permitted by StorMor.
StorMor may take action permitted by law if it reasonably believes illegal activity or a violation of these Terms or the rental agreement is occurring.
10. Facility Access
Access to a StorMor facility is subject to the facility’s posted hours, security procedures, access systems, and rules.
StorMor may temporarily restrict access when reasonably necessary for maintenance, repairs, emergencies, severe weather, security concerns, law enforcement activity, or other legitimate operational reasons.
Access may also be denied as permitted by the rental agreement and applicable law following a default.
11. Locks and Security
Unless otherwise stated in the rental agreement, you are responsible for securing your storage unit with an appropriate lock.
StorMor does not guarantee that a storage unit or facility will be completely secure or free from theft, vandalism, fire, water damage, weather-related damage, pests, or other risks.
You should not store property in a unit unless you are willing to assume the risks associated with storing that property.
12. No Bailment or Safekeeping
Unless expressly provided otherwise in a written agreement, StorMor does not take possession of or exercise custody over your property.
Renting a storage unit does not constitute a transfer of ownership or a sale of your property to StorMor.
You retain ownership of your property unless ownership is transferred by law or a separate written agreement.
13. Insurance and Risk of Loss
StorMor does not represent or guarantee that your property will be insured against loss or damage.
You are responsible for determining whether your homeowner’s, renter’s, business, or other insurance policy covers property stored at StorMor.
Where available, StorMor may offer or facilitate access to a storage insurance or protection program. Any such program is governed by its own terms.
14. Limitation of Liability
To the maximum extent permitted by applicable law, StorMor will not be liable for loss of or damage to stored property except to the extent caused by conduct for which StorMor cannot legally disclaim liability.
StorMor is not responsible for losses resulting from theft, burglary, vandalism, fire, water, weather, pests, mold, temperature changes, acts of nature, power failures, or other causes beyond StorMor’s reasonable control, except where applicable law provides otherwise.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
15. Website Use
You may use the StorMor website only for lawful purposes.
You agree not to:
- Attempt to gain unauthorized access to the website or another user’s account.
- Interfere with website security or operation.
- Use automated systems to access the website in a manner that could impair its operation.
- Submit false, fraudulent, or misleading information.
- Use the website to violate applicable law.
- Introduce malicious code, viruses, or other harmful material.
- Use the website to infringe another person’s rights.
StorMor may suspend or terminate access to online services when reasonably necessary to protect the website, users, or StorMor.
16. Online Accounts
If you create an online account, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activity conducted through your account unless the activity resulted from StorMor’s failure to use reasonable security measures required by applicable law.
Notify StorMor promptly if you believe your account has been compromised.
17. Electronic Communications
By using StorMor’s online services, you consent to receiving electronic communications relating to your account, rental, payments, notices, and other transactions, to the extent permitted by law.
You are responsible for maintaining a valid email address and other contact information.
For statutory notices relating to a storage lien or default, StorMor will use the notice methods and procedures required by applicable North Dakota law. North Dakota law recognizes verified mail and, in specified circumstances, electronic mail for statutory notices.
18. Website Content and Intellectual Property
The StorMor website and its content, including logos, trademarks, text, graphics, photographs, software, and other materials, are owned by or licensed to StorMor and are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, sell, or exploit StorMor’s intellectual property without prior written permission.
19. Third-Party Services
The StorMor website may use third-party services for payment processing, communications, mapping, analytics, identity verification, or other functions.
Third-party services may be governed by their own terms and privacy policies. StorMor is not responsible for the independent acts or omissions of third-party service providers to the extent permitted by law.
20. Changes to These Terms
StorMor may update these Terms from time to time.
Updated Terms will become effective when posted to the website unless a different effective date is stated.
Changes to the terms of an existing storage rental may also be subject to the applicable rental agreement and applicable law.
21. Termination
Your use of the website may be terminated if you violate these Terms or applicable law.
Termination of website access does not automatically terminate an existing storage rental agreement or eliminate amounts owed under that agreement.
Storage rentals terminate according to the applicable rental agreement and applicable law.
22. Governing Law
These Terms are governed by the laws of the State of North Dakota, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute concerning a storage rental, storage facility, or stored property will be subject to the applicable provisions of North Dakota law and the applicable rental agreement.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
24. Entire Agreement
These Terms, together with the applicable rental agreement, facility rules, privacy policy, and other agreements expressly incorporated into the rental relationship, constitute the applicable agreement between you and StorMor concerning the subject matter addressed herein.
25. Contact Information
Questions regarding these Terms or your StorMor rental may be directed to:
StorMor 4501 Coleman St. suite 208
Bismarck, ND 58503
Phone: 701-220-5810
Email: mills_spencer@hotmail.com
IMPORTANT: These Terms & Conditions are intended as a general drafting starting point and are not a substitute for legal advice. Because North Dakota has specific statutory requirements governing self-service storage liens and enforcement, StorMor should have the final Terms, rental agreement, default notices, and lien-sale procedures reviewed by a North Dakota attorney before using them with customers.
